Our Bennegan's Experience

So very rarely do we ever go out for dinner on a Saturday night but we made this "family date" to go out tonight. We decided on Bennigan's, which is close the house. We arrived at 6:45 p.m. and waited 20 minutes, even though we could see empty tables in there. After being seated the gal we thought that might be our waitress unfortunately had that disease where she couldn't see new people at one of her tables looking at menus. We finally after another 15 minutes or so flag down this waiter and he says "oh, you're not my table I'll tell your girl". It was the girl with the eye disease that somehow couldn't see us! So I order a glass of red wine, W a cocktail, and K orders a rootbeer float. Oops, sorry, there's no rootbeer - even though it's on the menu. He gets the "Pepsi float" which consisted of a Pepsi with a blob of ice cream steaming down the glass. Get this, our appetizer platter arrived BEFORE our drinks. That's right, 20 minutes later she brings me a glass of wine in a brandy snifter! And there was about as much wine in there as if it were brandy in there. I said "this isn't a full glass of wine" - but waited that long and needed a drink by now! Why no wine glass you ask? They were "dirty"! ::what?:::(By the way, when my next one came in a wine glass I poured it into the snifter to see the level, I was served a 1/4 of a glass of wine. Then the meal. Since K ordered mini burgers and we ordered this huge appetizer platter we decided to share the steak and shrimp platter. It comes with a baked potato but we substituted french fries since we were sharing. The expeditor throws it on our table. A plate, with a steak and some shrimp. No potato, no fries, no steak knife, no extra plate.. just this lonely platter. Waitress finally meanders by and says "oh, no steak knifes. Comes back, sorry they are dirty too, no steak knives. How about some A-1 W asks.. she comes back, sorry we're out of A-1. She gives us the bill as says we took 10% off because of the A-1. BECAUSE OF THE A-1!?! They deducted $3.25 from our bill! The manager authorizes this HUGE discount but never looks us in the eye as she passes our table a kajillion times. As we are getting up to leave some guy is yelling at the waitress out loud about how they are staying and how bad it was and what a bitch the manager was. We just kept nodding and telling people waiting - while our section was near empty.. run while you can..run.. Bad Bennegans..never again!

Update: Bennagans called us then sent us a gift certificate for $40. Todate: still unused.